Slow computer repair
Freezing desktop back on track
“I am very pleased now with my computer performance... he took time to explain in detail.”
Local. Friendly. NorCal.
Computer trouble? We'll handle it.
Honest, plain-English tech help across the North Bay — PC & Mac repair, virus removal, Wi-Fi fixes, new device setup, and patient one-on-one tutoring.
- Same-week appointments
- No-fix, no-fee diagnostics
- Local & independent
Real fixes for the problems people actually call about
Short excerpts from verified computer repair customers, focused on the results: fixed devices, clear explanations, and less time wasted.
Printer & software help
Bad printer software figured out
“Thank goodness he was able to figure it out! There's no way I could have been figuring out bad software for my printer!”
Remote support
Help without a shop visit
“It worked... Best of all, I didn't have to take my laptop anywhere or wait for a tech to come to my home.”
In-home PC repair
Clear diagnosis and no mystery
“He walked me through what went wrong and what he was doing. He made sure everything was running flawlessly...”
Tech help that actually helps
Whatever's gone sideways with your computer, phone, or network — we've probably fixed it before.
PC & Mac Repair
Slow computers, crashes, broken screens, hardware upgrades, and clean installs — for desktops and laptops.
Virus & Malware Removal
Clean up infected systems, kill popups and scams, and lock things down so it doesn't happen again.
Wi-Fi & Networking
Router setup, dead-zone fixes, mesh systems, printer connections, and home network troubleshooting.
New Device Setup
Get a new laptop, phone, or tablet up and running with your accounts, files, printers, and favorite apps.
Backup & Data Recovery
Protect your photos and documents, and recover files from failing drives whenever it's possible.
One-on-One Tutoring
Patient, no-judgement help learning your computer, phone, email, photos, or favorite apps.
Three steps to working tech
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1
Tell us what's wrong
Call or text a quick description — most issues we can scope in a few minutes.
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2
We diagnose & quote
We'll look at the issue, explain the likely time and cost, and get your approval before work starts.
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3
Fixed & explained
We get it working and walk you through what happened so you can avoid it next time.
Where we work
Serving the North Bay
On-site visits across Sonoma, Marin, and Napa counties — plus secure remote support anywhere in California.
- Santa Rosa
- Petaluma
- Rohnert Park
- Sebastopol
- Healdsburg
- Sonoma
- San Rafael
- Novato
- Mill Valley
- Napa
- St. Helena
- Calistoga
FAQ
Do you come to my home or business?
Yes. We do on-site visits across the North Bay. For some issues we can also help remotely — whichever is faster and cheaper for you.
How much does it cost?
Most work is billed hourly. We'll discuss the issue first, give you a clear estimate before starting, and keep you updated if the scope changes.
What if you can't fix it?
If we can't fix it, you don't pay. We'll also help you decide whether replacing the device makes more sense than repairing it.
Do you work on Macs and PCs?
Both. Windows, macOS, Chromebooks, iPhones, iPads, and Android devices — plus printers, routers, and smart-home gear.
Can you help an older relative who isn't tech-savvy?
Absolutely — this is a big part of what we do. Patient, plain-English help, no judgement, and we explain things at whatever pace works.
Can my data be recovered from a broken hard drive?
Often yes, depending on the type of failure. We'll diagnose for free and walk you through your options before any cost is incurred.
Reviews
Happy with our work?
A short review helps neighbors find us — and means a lot.
Tell us what's going on
Calling is fastest — most issues we can scope in a few minutes.